FREQUENTLY ASKED QUESTIONS

DO YOU TAKE CUSTOM ORDERS?

Unfortunately, the answer is 'no'. We take pride in custom designing all of our own artwork which is then incorporated into each piece of the Port Sandz collection.

 

WHICH COUNTRIES DO YOU SHIP TO?

We only ship to the 50 United States at this time. We are unable to fulfill any International orders therefore they will not be accepted or processed. We apologize for any inconvenience. 

WHAT IS YOUR RETURN POLICY?

We will gladly accept returns for any unworn merchandise within 30-days of your order. If there are any defects, please contact us immediately so we can help and solve any issues as soon as possible.

 

HOW SOON WILL I RECEIVE MY ORDER?

We ship all orders via USPS Priority Mail to the 50 United States. We will process your order as soon as possible during week days and your order should ship within 2-3 days (excluding weekends) as we are closed on Saturdays and Sundays.

 

DO YOU SELL WHOLESALE?

If you are interested in becoming a Port Sandz reseller, retailer or have the need for bulk orders, please contact us at: info@portsandz.com

 

IS MY INFORMATION SECURE FOR PURCHASES ON THIS SITE?

We pride ourselves in making sure our customers are our top priority. We never sell or share any of your information and do not store any personal customer data of any nature on our site. Any transactions for online information, sales, etc., are handled by reputable third party entities such as PayPal and/or other like institutions for transactional purposes only. 

If you choose to opt-in to our "Subscribe Form" we will only use your email to communicate offers, news and other relevant updates for the Port Sandz brand and company. Opting in is not a requirement of this website to view, communicate or make online purchases.